> ## Documentation Index > Fetch the complete documentation index at: https://docs.getjusto.com/llms.txt > Use this file to discover all available pages before exploring further. # Reserva Cancelada > Evento que se dispara cuando se cancela una reserva ## OpenAPI ````yaml post /reservations.reservation.cancelled openapi: 3.1.0 info: title: Justo API Webhooks version: 3.0.0 servers: [] security: [] paths: /reservations.reservation.cancelled: post: summary: Reserva Cancelada description: Evento que se dispara cuando se cancela una reserva requestBody: description: Payload del webhook de reserva required: true content: application/json: schema: allOf: - type: object title: Payload de Webhook de Reserva description: >- Estructura completa del payload enviado en webhooks de reservas properties: type: type: string description: Tipo de evento de webhook example: reservations.reservation.created data: type: object properties: reservation: type: object properties: _id: type: string pattern: ^res-[a-zA-Z0-9]+$ description: Identificador único de reserva example: res-abc123def456 clientToken: type: string description: Token de autenticación del cliente example: eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9 code: type: string description: Código de reserva legible example: RES2024-001234 createdAt: type: string format: date-time description: Marca de tiempo de creación de la reserva example: '2024-01-15T10:30:00.000Z' startsAt: type: string format: date-time description: Hora de inicio de la reserva example: '2024-01-15T19:30:00.000Z' endsAt: type: string format: date-time description: Hora de finalización de la reserva example: '2024-01-15T21:30:00.000Z' completedAt: type: string format: date-time description: Marca de tiempo de finalización de la reserva example: '2024-01-15T21:45:00.000Z' durationMinutes: type: number description: Duración de la reserva en minutos example: 120 partySize: type: number maximum: 100 minimum: 1 description: Número de personas en el grupo example: 4 websiteId: type: string pattern: ^w-[a-zA-Z0-9]+$ description: Identificador del sitio web example: w-restaurant123 storeId: type: string pattern: ^s-[a-zA-Z0-9]+$ description: Identificador de la tienda example: s-downtown-branch countryCode: type: string description: Código de país (ISO 3166-1 alpha-2) example: US sectorId: type: string pattern: ^rsec-[a-zA-Z0-9]+$ description: Identificador del sector example: rsec-main-dining tableIds: type: array items: type: string pattern: ^rtbl-[a-zA-Z0-9]+$ example: rtbl-table-12 description: Array de identificadores de mesa example: - rtbl-table-12 - rtbl-table-13 royaltyClientId: type: string pattern: ^rty-cli-[a-zA-Z0-9]+$ description: Identificador del cliente de fidelidad example: rty-cli-johndoe123 tabId: type: string pattern: ^tab-[a-zA-Z0-9]+$ description: Identificador de la cuenta example: tab-active-session-789 clientData: type: object properties: email: type: string format: email example: john.doe@example.com firstName: type: string example: John lastName: type: string example: Doe phone: type: string example: +1-555-123-4567 isOver18: type: boolean example: true description: Información de contacto del cliente example: email: john.doe@example.com firstName: John lastName: Doe phone: +1-555-123-4567 isOver18: true userId: type: string pattern: ^u-[a-zA-Z0-9]+$ description: >- ID de usuario si el cliente existe en el sistema Justo example: u-existing-user-456 specialRequests: type: string description: Solicitudes especiales del cliente example: >- Please prepare a birthday cake. Allergic to nuts. specialOccasion: type: string enum: - birthday - anniversary - date - business - celebration description: Tipo de ocasión especial example: birthday cancelledAt: type: string format: date-time description: Marca de tiempo de cancelación example: '2024-01-15T16:00:00.000Z' cancelReason: type: string description: Razón de la cancelación example: Customer requested to change date modifiedAt: type: string format: date-time description: Marca de tiempo de última modificación example: '2024-01-15T11:45:00.000Z' confirmedAt: type: string format: date-time description: Marca de tiempo de confirmación example: '2024-01-15T11:45:00.000Z' cancelledByStoreAt: type: string format: date-time description: Marca de tiempo de cancelación por la tienda example: '2024-01-15T15:30:00.000Z' isWaitingList: type: boolean description: Si la reserva está en lista de espera example: false waitingListAssignedAt: type: string format: date-time description: Marca de tiempo de asignación a lista de espera example: '2024-01-15T10:45:00.000Z' showStatus: type: string enum: - show - noShow description: Si el cliente se presentó example: show confirmedByClientAt: type: string format: date-time description: Marca de tiempo de confirmación del cliente example: '2024-01-15T11:30:00.000Z' clientSaidItsLateAt: type: string format: date-time description: >- Marca de tiempo de notificación de retraso del cliente example: '2024-01-15T19:15:00.000Z' sendReminderAt: type: string format: date-time description: Hora programada del recordatorio example: '2024-01-15T17:30:00.000Z' reminderSentAt: type: string format: date-time description: Marca de tiempo de envío del recordatorio example: '2024-01-15T17:30:15.000Z' source: type: string enum: - pos - website - messenger - marketplace - embed description: Fuente de creación de la reserva example: website referrer: type: string enum: - api:e2e description: Fuente de referencia del tráfico example: api:e2e marketplaceAppId: type: string description: Identificador de aplicación del marketplace example: marketplace-app-123 sourceUserAgent: type: string description: User agent de la fuente de reserva example: >- Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 evaluation: type: object properties: createdById: type: string pattern: ^u-[a-zA-Z0-9]+$ example: u-existing-user-456 createdByName: type: string example: John Doe createdByEmail: type: string format: email example: john.doe@example.com evaluation: type: number minimum: 1 maximum: 5 example: 5 comments: type: string example: >- Excellent service and food quality. Will definitely come back! createdAt: type: string format: date-time example: '2024-01-15T22:00:00.000Z' required: - evaluation - createdAt description: Evaluación del cliente de la experiencia example: createdById: u-existing-user-456 createdByName: John Doe createdByEmail: john.doe@example.com evaluation: 5 comments: >- Excellent service and food quality. Will definitely come back! createdAt: '2024-01-15T22:00:00.000Z' required: - reservation description: Datos del evento entityId: type: string pattern: ^res-[a-zA-Z0-9]{17}$ description: ID de la entidad afectada (reserva) example: res-xxxxxxxxxxxxxxxxx entityType: type: string enum: - reservation description: Tipo de entidad example: reservation date: type: string format: date-time description: Fecha y hora del evento example: '2024-07-30T09:00:00Z' eventId: type: string pattern: ^swev-[a-zA-Z0-9]{17}$ description: ID único del evento de webhook example: swev-xxxxxxxxxxxxxxxxx required: - type - data - entityId - entityType - date - eventId - type: object properties: type: type: string enum: - reservations.reservation.cancelled const: reservations.reservation.cancelled data: type: object properties: reservation: type: object properties: _id: type: string pattern: ^res-[a-zA-Z0-9]+$ description: Identificador único de reserva example: res-abc123def456 clientToken: type: string description: Token de autenticación del cliente example: eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9 code: type: string description: Código de reserva legible example: RES2024-001234 createdAt: type: string format: date-time description: Marca de tiempo de creación de la reserva example: '2024-01-15T10:30:00.000Z' startsAt: type: string format: date-time description: Hora de inicio de la reserva example: '2024-01-15T19:30:00.000Z' endsAt: type: string format: date-time description: Hora de finalización de la reserva example: '2024-01-15T21:30:00.000Z' completedAt: type: string format: date-time description: Marca de tiempo de finalización de la reserva example: '2024-01-15T21:45:00.000Z' durationMinutes: type: number description: Duración de la reserva en minutos example: 120 partySize: type: number maximum: 100 minimum: 1 description: Número de personas en el grupo example: 4 websiteId: type: string pattern: ^w-[a-zA-Z0-9]+$ description: Identificador del sitio web example: w-restaurant123 storeId: type: string pattern: ^s-[a-zA-Z0-9]+$ description: Identificador de la tienda example: s-downtown-branch countryCode: type: string description: Código de país (ISO 3166-1 alpha-2) example: US sectorId: type: string pattern: ^rsec-[a-zA-Z0-9]+$ description: Identificador del sector example: rsec-main-dining tableIds: type: array items: type: string pattern: ^rtbl-[a-zA-Z0-9]+$ example: rtbl-table-12 description: Array de identificadores de mesa example: - rtbl-table-12 - rtbl-table-13 royaltyClientId: type: string pattern: ^rty-cli-[a-zA-Z0-9]+$ description: Identificador del cliente de fidelidad example: rty-cli-johndoe123 tabId: type: string pattern: ^tab-[a-zA-Z0-9]+$ description: Identificador de la cuenta example: tab-active-session-789 clientData: type: object properties: email: type: string format: email example: john.doe@example.com firstName: type: string example: John lastName: type: string example: Doe phone: type: string example: +1-555-123-4567 isOver18: type: boolean example: true description: Información de contacto del cliente example: email: john.doe@example.com firstName: John lastName: Doe phone: +1-555-123-4567 isOver18: true userId: type: string pattern: ^u-[a-zA-Z0-9]+$ description: >- ID de usuario si el cliente existe en el sistema Justo example: u-existing-user-456 specialRequests: type: string description: Solicitudes especiales del cliente example: >- Please prepare a birthday cake. Allergic to nuts. specialOccasion: type: string enum: - birthday - anniversary - date - business - celebration description: Tipo de ocasión especial example: birthday cancelledAt: type: string format: date-time description: Marca de tiempo de cancelación example: '2024-01-15T16:00:00.000Z' cancelReason: type: string description: Razón de la cancelación example: Customer requested to change date modifiedAt: type: string format: date-time description: Marca de tiempo de última modificación example: '2024-01-15T11:45:00.000Z' confirmedAt: type: string format: date-time description: Marca de tiempo de confirmación example: '2024-01-15T11:45:00.000Z' cancelledByStoreAt: type: string format: date-time description: Marca de tiempo de cancelación por la tienda example: '2024-01-15T15:30:00.000Z' isWaitingList: type: boolean description: Si la reserva está en lista de espera example: false waitingListAssignedAt: type: string format: date-time description: Marca de tiempo de asignación a lista de espera example: '2024-01-15T10:45:00.000Z' showStatus: type: string enum: - show - noShow description: Si el cliente se presentó example: show confirmedByClientAt: type: string format: date-time description: Marca de tiempo de confirmación del cliente example: '2024-01-15T11:30:00.000Z' clientSaidItsLateAt: type: string format: date-time description: >- Marca de tiempo de notificación de retraso del cliente example: '2024-01-15T19:15:00.000Z' sendReminderAt: type: string format: date-time description: Hora programada del recordatorio example: '2024-01-15T17:30:00.000Z' reminderSentAt: type: string format: date-time description: Marca de tiempo de envío del recordatorio example: '2024-01-15T17:30:15.000Z' source: type: string enum: - pos - website - messenger - marketplace - embed description: Fuente de creación de la reserva example: website referrer: type: string enum: - api:e2e description: Fuente de referencia del tráfico example: api:e2e marketplaceAppId: type: string description: Identificador de aplicación del marketplace example: marketplace-app-123 sourceUserAgent: type: string description: User agent de la fuente de reserva example: >- Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 evaluation: type: object properties: createdById: type: string pattern: ^u-[a-zA-Z0-9]+$ example: u-existing-user-456 createdByName: type: string example: John Doe createdByEmail: type: string format: email example: john.doe@example.com evaluation: type: number minimum: 1 maximum: 5 example: 5 comments: type: string example: >- Excellent service and food quality. Will definitely come back! createdAt: type: string format: date-time example: '2024-01-15T22:00:00.000Z' required: - evaluation - createdAt description: Evaluación del cliente de la experiencia example: createdById: u-existing-user-456 createdByName: John Doe createdByEmail: john.doe@example.com evaluation: 5 comments: >- Excellent service and food quality. Will definitely come back! createdAt: '2024-01-15T22:00:00.000Z' required: - reservation entityType: type: string enum: - reservation const: reservation examples: example: summary: Ejemplo de webhook reserva cancelada value: type: reservations.reservation.cancelled data: reservation: _id: res-xxxxxxxxxxxxxxxxx storeId: sto-xxxxxxxxxxxxxxxxx websiteId: web-xxxxxxxxxxxxxxxxx startsAt: '2024-07-30T10:00:00Z' partySize: 2 status: created customerName: Juan Pérez customerEmail: juan@example.com customerPhone: '+56912345678' notes: Mesa cerca de la ventana createdAt: '2024-07-30T09:00:00Z' updatedAt: '2024-07-30T09:00:00Z' entityId: res-xxxxxxxxxxxxxxxxx entityType: reservation date: '2024-07-30T09:00:00Z' eventId: swev-xxxxxxxxxxxxxxxxx responses: '200': description: OK security: - webhookSignature: [] components: {} ````